Can I cancel or modify my order after it has been placed?Updated 2 years ago

Modifying Orders

If you'd like to modify your order, please reach to our team and we'll do our best to assist. 

Canceling Orders

For standard items, like pet beds or blankets, you can cancel any time before the order has been processed in our warehouse. Contact our team to cancel.

For personalized items, like pet tags, we do not offer cancellations. Our team starts working on orders like this right away. 

Contact our support team via chat or email us at [email protected].